Course Contents
Module 1 - The Changing (Business) Expectations of HR
Key Topics
- Clarify HR function objectives and roles aligned with business requirements
- How to manage the HR functions resources more effectively and efficiently
- Learn how to identify business requirements
- Understand communication styles and the effect on relationships within/without the HR team
- Understand how to resolve problems with stakeholders
- How to ensure we add tangible value to business performance
Module 2 - How HR Should Work
Key Topics
- How to manage the HR functions resources more effectively and efficiently
- How to plan and prepare your work proactively
- Practical guidelines for delivering HR resources effectively and confidently to deliver strategic (rather than just administrative) business objectives
- Learn how to work to eliminate duplication of effort and develop positive relationships with stakeholders
Module 3 - Significant HR Actions that Can Help Improve Organizational Efficiency
Key Topics
- Proactively influencing the business to listen and respond positively
- Improving business response through effective questioning and proactive delivery
- Generating business ownership and responsibility for implementation
- Produce plans that can be measured against business priorities
- Know how to deliver measurable business benefits
Module 4 - Translating HR Strategy into Proactive Action
Key Topics
- The HR function as change agent and facilitator
- How HR must motivate the business
- Removing blocks to creativity and motivation in the HR function
Module 5 - Significant Changes in how HR Must Function in Future
Key Topics
- How HR strategy should be aligned with business plans
- Managing and valuing organizational human capital in ways the business understands
- Developing and measuring competencies and performance


