An HRCI Approved Programme

Certified Human Resources Manager

Enhance Your Strategic HR Leadership Competencies

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Venue Starting Date Duration Fees Join Now
Online - Virtual , 20240522 22 - May - 2024 2 Hrs X 8 Sessions $2,100 Register
New York - USA , 20240603 03 - Jun - 2024 5 - Day $6,950 Register
London - UK , 20240930 30 - Sep - 2024 5 - Day $5,950 Register
Dubai - UAE , 20241118 18 - Nov - 2024 5 - Day $4,950 Register
Online - Virtual , 20241211 11 - Dec - 2024 2 Hrs X 8 Sessions $2,100 Register


Corporate mission and vision statements and the CEOs who stand behind them invariably state that “people are our most important asset.” Still, many senior HR executives continue to believe that they lack impact and influence within their companies. CEOs want senior HR managers to focus on business priorities rather than on policies and programs that are sometimes impractical or even irrelevant to the top or bottom line of the business. High-performing HR managers are those who understand the challenges and business needs of other functional managers. If HR is not embedded in the organisation, it is not successful. It needs to be visible. It needs to understand the business better in order to bring greater value to the table. This way, HR managers and leaders will become deeply involved in matters of individual employee and organisation performance wherever it is strategically important. This Certified Human Resources Manager training course will address all key competencies HR managers and leaders require.


Participants attending the Certified Human Resources Manager Training will gain the knowledge in:

  • Provide strategic HR consultation to senior management & IBPs
  • Leading HR function and managing the uncertain situations
  • How can Human Capital strategy contribute to the overall strategy of the organisation?
  • Develop & implement sustainable talent development and management strategy
  • Establish a system that promotes continues professional development
  • Create an organisational environment that encourages and retains the employees
  • Effective HR service delivery methods that support sustainable organisational growth
  • Best practices in Measurement and Analysis (KPIs)


This course is designed for professionals to enhance their strategic HR leadership. It is useful for all HR practitioners who heeds to develop senior-level HR competency and mastery of generally accepted HR principles in strategy, policy development and service delivery, including job titles:

  • Human Resource Specialist
  • Human Resource Strategist
  • HR Business Partner
  • HR Manager


This highly practical and results-oriented Certified Human Resources Manager training is based on the adult learning concept. The facilitator will give input and then help participants to make sense of the themes through discussion and practice. It incorporates short inspiring demonstrations; role play and much practice to enhance learning. There will be ample time for Q&A, discussions with ‘return to work’ action planning. The course will reinforce key concepts within an inspiring and engaging learning environment.

Pre & Post course assessments will be used to measure the effectiveness of this training.


Module 1 - HR Business Leadership Strategies

  • Description:

    In this module, you will learn how to lead HR function and provide strategic HR consultation to senior management and IBPs.

  • KeyTopics:

    • Organisational strategy – HR contribution and alignment.
    • How to prepare HR for future business expansion? (acquisition, merger, expansion and integration)
    • Lead and manage internal and external stakeholder relationships
    • Integration of people, systems and cultures during organisational transitions
    • Strategic planning data preparations (swot analysis, pest analysis etc.)
    • HR contribution to mission, values, culture, and CSR initiatives of an organisation.
    • Key skills in HR management leadership
    • How to deal with uncertain situations?
    • HR budget management
    • How to promote the organisation’s employer brand?

Module2 - Strategic Talent Development and Management

  • Description:

    Learn key strategic talent development and management activities that help to promote your employer brand.

  • KeyTopics:

    • Design and implement effective learning and development programs
    • Succession planning, career development and retention strategies
    • How to identify and develop high potential employees?
    • Effective change management courses and techniques
    • Understand compensation and benefits philosophy
    • Performance management systems and processes
    • Coaching and mentoring techniques
    • How to promote diversity and inclusion?
    • Techniques to encourage creativity and innovation

Module 3 - Effective HR Service Delivery Methods

  • Description:

    This module will cover how effectively you can implement HR services with a positive impact in boosting your overall employee experience

  • KeyTopics:

    • Effective recruiting and hiring processes
    • Internal and external labor market analysis (resource availability, salary, benefits etc.)
    • Optimisation of technology and tools to deliver HR services
    • Planning and implementation of employee benefits programs
    • How to develop and implement total rewards programs (salary, bonus, recognition, expatriate compensation, etc.)
    • On-boarding processes and employee integration plans
    • Management of organisational and employee needs programs (expatriates disability challenges, return of employees, health and safety etc.
    • Manage employee’s exit from the organisation

Module 4 - Measurement and Analysis (KPIs)

  • Description:

    Understand key HR and business metrics such as those related to individual and organisational performance

  • KeyTopics:

    • Effectiveness of employee performance management system
    • HR metrics related to the organisation’s goals (employment statistics, ROI of HR activities, training evaluation, employee satisfaction etc.)
    • Measurement of individual and team performance results
    • Methods of reporting organisational matrix
    • HR audit and evaluation

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