Ensure That Your Team Demonstrate Sufficient Expertise

Functional Competency Framework Leadership

Creating & Embedding Leadership or Functional Competencies

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Venue Starting Date Duration Fees Join Now
Online - Virtual , 20240528 28 - May - 2024 2 Hrs X 8 Sessions $2,100 Register
Dubai - UAE , 20240729 29 - Jul - 2024 5 - Day $4,950 Register
Online - Virtual , 20241029 29 - Oct - 2024 2 Hrs X 8 Sessions $2,100 Register
Dubai - UAE , 20241125 25 - Nov - 2024 5 - Day $4,950 Register


How do you define the skills, behaviors, and attitudes that workers need to perform their roles effectively? How do you know they’re qualified for the job? How do you link individual performance to the goals of the business? To do this, many companies use “competencies.” These are the integrated knowledge, skills, judgment, and attributes that people need to perform a job effectively. By having a defined set of competencies for each role in your business, it shows workers the kind of behaviors your organization values and which it requires to help achieve its objectives. Not only can your team members work more effectively and achieve their potential, but there are many business benefits to be had from linking personal performance with corporate goals and values.

This course will benefit employees from companies that already use competencies and from organizations that are considering implementing them.


  • What are competencies and why were they developed?
  • Why use a competency framework?
  • How do competencies help the organization and its employees?
  • How to design and implement leadership and/or functional competency framework?
  • How competencies should align with and be used in organizational processes including recruitment, performance management, employee assessment, career development, and training design.
  • How competencies impact human resource departments.
  • Aligning and measuring competencies with organizational purpose, values and strategies.
  • Defining which competencies are necessary for success in your organization can help you:
    • Ensure that your people demonstrate sufficient expertise.
    • Recruit and select new staff more effectively.
    • Evaluate performance more effectively.
    • Identify skill and competency gaps more efficiently.
    • Provide more customized training and professional development.
    • Plan sufficiently for succession.
    • Make change management processes work more efficiently.


This training course is designed for HR personnel, department heads, and senior executives who wish to understand how to strategically use leadership, management, and/or functional competencies in all or any part of their organization.


This highly practical and results-oriented program is based on adult learning concepts. The facilitator will give plenty of input and then help participants to make sense of the themes through discussion and practice. It incorporates short inspiring demonstrations; role play and much practice to enhance learning. There will be ample time for Q&A, discussions with ‘return to work’ action planning. The course will reinforce key concepts within an inspiring and engaging learning environment.

Pre & post-course assessments will be used to measure the effectiveness of this training and measure the skill and ability of participants.


Module 1 - The Thinking behind Competencies

  • Description:

    Introduce the concept and rationale for competencies and their application.

  • KeyTopics:

    • The origin and development of competencies
    • What are leadership, managerial and functional competencies?
    • The uses for competencies and their impact on the organization and employees

Module 2 - Establishing a Competency Framework

  • Description:

    Understand the why and how organizations introduce competency frameworks.

  • KeyTopics:

    • The case for using competencies and the results to expect
    • Deciding which competencies are right for your organization
    • Establishing a competency framework

Module 3 - The Skills Involved in Using & Applying Competencies

  • Description:

    Look at competencies in detail at leadership, management and functional levels.

  • KeyTopics:

    • The skills involved in understanding competencies
    • Sample leadership, managerial and functional competencies in detail and their use
    • How to use competencies from the manager and employee perspective

Module 4 - Using Competencies for Selection, Assessment and Career Development

  • Description:

    Look at how to apply competencies in recruitment, succession and career development (skills and behavior competency gaps).

  • KeyTopics:

    • Recruitment and selection simulations
    • Assessment Center practical exercise
    • Learning and career management development
    • Links to pay and promotion

Module 5 - Using Competencies for Performance Management

  • Description:

    Look at using competencies to support change and performance management.

  • KeyTopics:

    • Performance Management – the four stages
    • Conducting performance review meetings
    • Giving feedback, coaching, and mentoring

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