This training course is designed for HR personnel, department heads, and senior executives who wish to understand how to strategically use leadership, management, and/or functional competencies in all or any part of their organization.
Course Contents
Module 1 - The Thinking behind Competencies
Introduce the concept and rationale for competencies and their application.
Key Topics
- The origin and development of competencies
- What are leadership, managerial and functional competencies?
- The uses for competencies and their impact on the organization and employees
Module 2 - Establishing a Competency Framework
Understand the why and how organizations introduce competency frameworks.
Key Topics
- The case for using competencies and the results to expect
- Deciding which competencies are right for your organization
- Establishing a competency framework
Module 3 - The Skills Involved in Using & Applying Competencies
Look at competencies in detail at leadership, management and functional levels.
Key Topics
- The skills involved in understanding competencies
- Sample leadership, managerial and functional competencies in detail and their use
- How to use competencies from the manager and employee perspective
Module 4 - Using Competencies for Selection, Assessment and Career Development
Look at how to apply competencies in recruitment, succession and career development (skills and behavior competency gaps).
Key Topics
- Recruitment and selection simulations
- Assessment Center practical exercise
- Learning and career management development
- Links to pay and promotion
Module 5 - Using Competencies for Performance Management
Look at using competencies to support change and performance management.
Key Topics
- Performance Management – the four stages
- Conducting performance review meetings
- Giving feedback, coaching, and mentoring

