Managing Diversity & Equality in the Workplace

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Venue Starting Date Duration Fees Join Now
Istanbul - Turkey , 20240812 12 - Aug - 2024 5 - Day $5,950 Register
Online - Virtual , 20240917 17 - Sep - 2024 2 Hrs X 8 Sessions $2,100 Register
Dubai - UAE , 20241021 21 - Oct - 2024 5 - Day $4,950 Register
Dubai - UAE , 20241202 02 - Dec - 2024 5 - Day $4,950 Register


The concept of diversity encompasses any sort of difference between two or more people. Differences might exist in terms of race, age, gender, disability, geographic origin, family status, education, social background – in fact, anything that can affect workplace relationships and achievement. The management of diversity involves the implementation of strategies through which a network of varied individuals is knitted together into a dynamic workforce. The approach goes beyond that of equal opportunities by recognising an infinite number of differences between people and focusing on the individual rather than various disadvantaged groups. Recognition of diversity within the workforce enables a more positive use of a major organisational resource, people. On the downside, if handled insensitively, a diversity program may invade employees’ privacy. Deep-seated prejudices may be brought into the open, causing short-term tension. Conflict and ill-feeling may result from a poorly handled program.


Participants attending the program will:

  • Develop a real understanding of the full range of the business case and how equality and diversity can contribute to the business success.
  • Explore what we as individuals can do to lead change in Barclays and prepare ourselves to rise to the challenge.
  • Learn how diversity and equality encourages compliance with legal requirements covering discriminatory workplace behavior.
  • Enable an organization to keep pace with social and demographic changes, such as increasing numbers of female, ethnic minority and older workers in the labor market.
  • Employee recognition can lead to empowerment, motivation, commitment and competitive advantage for your organization.
  • Encourage individual talents to strengthen the pool of human resources on which your company can draw.
  • Understand how diversity management encourages employees to feel more valued and more content in their work, staff turnover is lower and savings on recruitment and training costs are made.
  • How a diverse workforce is better equipped to serve a diverse customer base and diverse markets. It also facilitates entry into the global marketplace.
  • How diversity management can create a flexible workforce, which can be more productive.
  • How successful diversity management can benefit corporate image.
  • Learn how diversity management can underpin an organisation’s social responsibility.


This course is for strategists, managers, department heads, training specialists, training coordinators, trainers, HR or Learning & Development specialists.


This highly practical and results-oriented program is based on the adult learning concept. The facilitator will give plenty of input and then help participants to make sense of the themes through discussion and practice. It incorporates short inspiring demonstrations, role play and case study practice to enhance learning. There will be ample time for Q&A and ‘return to work’ action planning. The facilitator reinforces all concepts within an inspiring and engaging learning environment.

Pre & Post course assessments will be used to measure the effectiveness of this training.


Module 1 - Diversity & Equality Strategy

  • Description:

    Join the ``best of class`` globally in equality and diversity as an important part of being a world-class organization.

  • KeyTopics:

    • Deciding a Diversity & Equality strategy
    • Gaining top level support (convince them of the advantages of diversity management)
    • The business and social cases for a diversity initiative
    • Secure commitment to program accountability
    • Assign financial and human resources to the program

Module 2 - Decide Program Goals

  • Description:

    Decide what you want the programme to achieve and set goals accordingly

  • KeyTopics:

    • The benefits/moral reasons of valuing and managing diversity
    • Understanding the powerful value creating business drivers for making yours a reference organisation for equality and diversity best practice
    • Reflecting the diversity of your society within our workforce and customer base opens opportunities for maximizing business potential and is a source of competitive advantage
    • Managing diversity as a key leadership imperative (and a clear determinant of your ability to successfully future international acquisitions)

Module 3 - Employer of Choice

  • Description:

    Recognize, anticipate and respond to changing social values and attitude that impact business.

  • KeyTopics:

    • Ensure that your organization is the meritocracy that it aspires to become
    • Create an inclusive and productive environment where all feel valued and respected, skills are utilized and organizational goals are met
    • Help attract and retain the best talent regardless of background
    • Improve perceptions of fair treatment and opportunity, improving motivation and retention through clear and consistent values and behaviors
    • Reduce costs through better use of hitherto undeveloped human resources
    • Contribute to building a fact base of employee perception measurement and data

Module 4 - Manage the External Perspective

  • Description:

    Recognize, anticipate and respond to changing social values and attitude that impact business.

  • KeyTopics:

    • Give your organization access to new markets and thereby deliver income earning opportunities
    • Allow for more tailored services to diverse audiences
    • Underpin brand development
    • Improve customer perceptions
    • Help give your organization a progressive image with key business influencers, including the media, the political audience and market analysts

Module 5 - Design your Vision (Charter) for Diversity & Equality

  • Description:

    Design your D&E vision with your shareholders, customers, employees and your community in mind.

  • KeyTopics:

    • Establish current levels of diversity management in your organization
    • Conduct a gap analysis
    • Identify areas where change is needed
    • Write a diversity policy
    • Compile a detailed diversity action plan
    • Set the programme in motion, monitor and review
    • Dos and don’ts for successfully managing diversity and equality

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