Course Contents
Module 1 - Talent Acquisition Process & Best Practices
In this module, you will understand how to ensure an organisation has employees with the right skills in the right positions at the right time.
Key Topics
- Job Analysis Process – Understand Organisational needs & Define Requirements
- Recruitment Best Practices (sourcing tools and job market trends)
- Market Situation & Talent Pool Availability (internal and external)
- Interview and Assessment Methods
- Recruitment Effectiveness Measurement (time-to-fill, cost-per-hire etc.)
- Overview Of Compensation and Benefits Methods (market reference
- ranges/pay tiers, compa-ratio, fringe benefits)
- Applicant Tracking, Offer & Contract Techniques
Module 2 - HR Administration and Shared Services
Activities that support employees and managers by responding to requests for information.
Key Topics
- Organisation Policies, Procedures, Ongoing Programs, and Other Engagement Activities
- Recordkeeping & Handling Sensitive Personal Data
- Leave Management Policies, Processes and Benefits Administration
- Successful Employee Onboarding & Offboarding Process and Management
- Employment Lifecycle Management
- Effective Communication to Keep Employees Engaged (Updates, Changes, Organization News)
- Organisation Values, History, Organisational Structure
Module 3 - Talent Management and Development Administration
Learn the processes that support effective talent management, employee engagement and development
Key Topics
- Measurement tools for organisational development programs (surveys, market trends, reporting…)
- Analysis of Job Roles and Competencies
- Succession Planning Programs Overview
- How To Execute Organization’s Performance Management Strategy?
- Administration of Employee Participation & Engagement Activities
- Administration of Learning & Development Programs
Module 4 -Compensation, Benefits, and Work Experience
Understand total reward systems that support employee recruitment, retention, and recognition and improve organisational results.
Key Topics
- Benefits and compensation strategy and their connection to HC strategy
- Management of recognition and rewards programs
- Methods to align and benchmark compensation
- Employee Value Proposition (EVP), culture, and brand
- Pay structure techniques
Module 5 - Employee Relations and Risk Management Process Overview
Review policies and practices that ensure workplace safety, legal compliance and employee satisfaction.
Key Topics
- Workplace Safety Guidelines
- Employment Laws and Guidelines
- Employee Handbook and Organisation Policies
- Internal and External HR Compliance Audit Process
- Disaster Recovery and Business Continuity
Module 6 - HR Information Management
Understand processes that help the organisation access and use human resource technology.
Key Topics
- HR Process and IS Management Overview
- Process Analysis & Alignment with Organisational SOP
- HR Reporting Tools and Systems
- Change Management Tools and Techniques
- User Access Rights Management


