HR24
Course Contents
Module 1 - Identifying Potential Risks and Future Problems
Key Topics
- Identify potential risks and future problems that may arise from company decisions related to employees and from applying exceptions
- Recognize appropriate questions during investigations to gather relevant information and avoid irrelevant details to critically evaluate a situation
- Managing the risk
- Decision making applied
- Establishing the right climate
Module 2 - Critical Thinking Models & Process
Key Topics
- Use the Critical Thinking Process to gather and interpret relevant information and come to well-reasoned conclusions and solutions
- Idea generation and problem-solving
- Influencing for success – a critical evaluation of our preferred style of influencing
- Developing a Stakeholder Analysis – Power versus Influence
- The steps for effective problem solving and decision making – using several different models
Module 3 - Clarifying the Reality - Visualisation and Fact-finding
Key Topics
- Employ visualization and fact-finding to verify and identify the real cause of the problem
- Avoiding Jumping to Conclusions
- Visual thinking
- Opportunities and Challenges as opposed to problems
- Developing a “meetings strategy” to solve measure and assess our approach to risk
Module 4 - Critically Evaluating the Alternatives
Key Topics
- Critically evaluate alternatives using different tools such as deductive and inductive reasoning strategies and logic trees
- Checklist for new ideas
- Choosing your problem-solving language
- Importance of correct information
- Combining reasoning and emotion
Module 5 - Interpreting Business Focused Information Able to identify the root cause of the problems
Key Topics
- Able to interpret information to reach effective decisions and recommendations
- Able to evaluate the credibility of received answers
- Develop critically SMART objectives
