Managing the Training Cycle

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COURSE OVERVIEW

Training is an expensive, but potentially, the most powerful tool for personal and organizational development and that delivers business objectives. Determining the right training strategy, needs analysis, implementation and evaluation plays a vital role to ensure training delivers the best value and ensuring the right person goes on the right course for the right reason at the right time. This programme will give participants a best practice overview of the tools, tips and techniques to deliver a world class training function. Persons attending this programme will have a complete set of tools and case examples which can be easily applied in the work place.

LEARNING OBJECTIVES

Participants attending the programme will:

  • Demonstrate new skills and methods for identifying best practice training strategies, needs analysis, its implementation and understanding of evaluation models and how they work
  • Apply needs analysis techniques business areas which contribute to effective training
  • Be able to measure the effectiveness of business training strategies
  • Be able to demonstrate trends and do efficiency needs analysis and its implementation
  • Be able to set up and effectively evaluate and measure delivered training (and its impact on business strategy)
  • Use the latest (and most up-to-date) evaluation models
  • Take away an action plan for implementation which can significantly improve training efficiency

 

TARGET AUDIENCE

This course is for training specialists, training coordinators, trainers, HR or Learning & Development specialists.

TRAINING METHODOLOGY

This practical and results-oriented Managing the Training Cycle training course is based on adult learning concepts The facilitator will give plenty of input and then help participants to make sense of the themes through discussion and practice. It incorporates short inspiring demonstrations, role play, and much practice to enhance learning. There will be ample time for Q&A, discussions with ‘return to work’ action planning. The course will reinforce key concepts within an inspiring and engaging learning environment.

Pre & Post-course assessments will be used to measure the effectiveness of this training.

COURSE CONTENTS

Module 1 - Assess and Analyze Needs

  • Description:

    This stage of The Training Cycle is called analysis in the ADDIE acronym. Generally, you need to conduct an assessment and analyze the data, to identify specific needs. There are two main reasons for completing an assessment and analysis.

  • KeyTopics:

    • Clarify reasons to conduct training – you may discover that after conducting the analysis the relevant issue can be addressed by something other than training.
    • If you determine training is necessary, the analysis should tell you exactly what (content) should be taught and how (by what methodology) it should be taught in the training session.
    • It will also help determine your training objectives.

Module 2 - Develop Learning Objectives

  • Description:

    After you have determined that there is a legitimate training need, your next step is to state exactly what you want the training to accomplish. You do this by writing objectives.

  • KeyTopics:
    The two kinds of objectives from two perspectives used in training:

    • The learning/performance objective: This is a statement of the performance (knowledge or skill) that is desired after the training has been conducted. Whether you call them learning or performance objectives doesn’t matter, as long as you realize that the purpose is to demonstrate what your participants have learned and can perform. What behavior changes did they make?
    • The training objective: This is a statement of what the instructor hopes to accomplish during the training session. This may be an outcome, or it may be a description of what the instructor plans to do to accomplish the learning objectives. For example, “This session will create a positive learning climate that encourages participants to get involved and to ask questions.”

Module 3 - Design & Develop the Program

  • Description:

    After you determine the objectives, you can begin the program design. You decide exactly what you’re going to do to accomplish the objectives you set. There are many things to consider in designing a training program.

  • KeyTopics:

    • Decide the type of delivery (and location) that will be the focus to achieve the best results: onsite classroom, virtual classroom, self-paced e-learning, performance support tools, self-study or a combination of these and others in a blended learning solution.
    • How many participants need new knowledge and/or skills?
    • Where are participants located?
    • How much time is required?
    • How much consistency is needed?
    • When is training required?
    • How many participants will be in each class?
    • What level of trainer expertise will be required?

Module 4 - Implement the Design

  • Description:

    This is The Training Cycle stage where you actually conduct the program.

  • KeyTopics:

    • As a trainer, you’re a presenter and a facilitator: excellent delivery skills are required whether you are facilitating a virtual or traditional classroom.
    • Presenters provide more information. If much of the information is new or technical, you may need to present. The preferred role, however, is as a facilitator.
    • Facilitators play more of a catalyst role and ensure learners’ participation. A good trainer is often synonymous with the term “facilitator.”
    • Run a pilot program with a group of pseudo-learners who provide feedback before the session is ready for prime time.
    • Tips for platform experience and good facilitation skills.
    • Not be afraid to stray from the agenda if that seems to be the audience’s need.

Module 5 - Evaluate Performance

  • Description:

    When it’s over, it’s not over.

  • KeyTopics:
    The evaluation stage is an important part of The Training Cycle for three reasons.

    • First, the evaluation tells you whether or not the objectives were accomplished.
    • Second, information from the evaluation stage should be fed into the assess-and-analyze stage. It is used to improve the training program should it be conducted again. This is why this model is circular.
    • Finally, evaluation information serves as the basis for determining needs for future programs or other changes an organization may need to make. 

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