5 Critical Roles of Human Resource Management

07-09-20 promisetrainingglobal 0 comment

Since every organization is made of people, human resource management is all about hiring people, developing their skills, motivating them to deliver their best, and ensuring that they continue to maintain their commitment towards the organization and help achieve better performance of the organization.

Simply put, HR management is concerned with the management of employees, from recruitment to retirement. In between, there are a lot of job roles a human resource manager has to perform.

HR managers become the strategic partners with the leaders of an organization, from contributing to the significant business decisions, advising on critical transitions, to developing the value of employees, besides helping in formulating the policy and practice on people issues.

Although there are many roles an HR manager has to perform, here is a list of their five major roles.

1 Strategic Partner

As a strategic partner, an HR manager has to develop and accomplish an organization-wide business plan and goals. They are aligned with the business and work to achieve those business goals.

2 Job Analysis

HR managers need to determine the nature and responsibilities of various employment positions with the help of other company areas. It includes determination of the skills and experiences required for adequately performing in a position, identification of job and industry trends, besides anticipation of future employment levels and skill requirements.

3 Performance Appraisal

Assessing employee job performance and providing feedback to those employees about both positive and negative aspects of their performance are important both for the organization and the individual. These are the primary data used in determining salary increment, promotions, and dismissal in the case of an employee who performs unsatisfactorily.

4 Employee Development and Training

This is another key role an HR manager has to perform. They are to research an organization’s training needs, initiate and evaluate employee development programs, from an orientation program, to ambitious education programs intended to familiarize workers with a new software system.

5 Works with Compliance

Staying compliant with labor and employment regulations is important for an organization. Noncompliance may lead to workplace complaints due to unfair employment practices, unsafe working conditions, and general dissatisfaction that can affect productivity and profitability. HR managers are expected to be aware of the employment regulations of the region and know how to comply with them.

The Changing Field of Human Resource Management

In recent years, the human resource management department has been facing different challenges, ranging from a constantly changing workforce, to ever-present government regulations, technology changes, and economic conditions. Chief among them is new technologies. These technologies are dramatically changing the business landscape, especially in the field of communication and sharing of information and their retrieval.

HR Management Software is changing the face of human resource management. HRM experts note that this shift in HR job roles brought with it a need to re-evaluate job descriptions, appraisal systems, and other elements of human resource management.


With every challenge comes an opportunity. This is equally applicable to the HRM field. What the HRM executives are required to keep in mind is that they are to upgrade with the changes and familiarize with the handling of these technologies. In fact, many of their monotonous job responsibilities have been automated, like monitoring day-to-day employee attendance or their performance. GPS tracking system featured in an HR Management Software enables HR managers to locate their employees and record their attendance remotely.

Bottom Line

No matter how big technology evolves, there has to be a human touch to manage human resources. At the same time, there is no denying the fact that technology has come as a boon for human resource management. HR managers need to adopt the changes flowing in and continue to reskill and upskill themselves accordingly.

Do You Want to Gain in-demand HR Skills to Future Proof Your HR Career?

Join Human Resources Management Training Courses at Promise Training & Consultancy and advance your HR career to the next level!

Share this blog post:

Leave a reply