Mastering People Management & Team Leadership

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Venue Starting Date Duration Fees Join Now
Dubai - UAE , 20241007 07 - Oct - 2024 5 - Day $4,950 Register
Istanbul - Turkey , 20241216 16 - Dec - 2024 5 - Day $5,950 Register


Professionals who have shared and practised different ways of performing the key management and leadership functions offer increased self-awareness, flexibility and confidence. They are better able to stand back from the everyday detail and focus on longer-term organisational needs, secure in the knowledge that their team are competent and motivated to deal with operational tasks.

Participants on the Mastering People Management & Team Leadership training course will be exposed to a range of different approaches to management and leadership practice, allowing them to select those most suitable for their situation and personal style. The opportunity to experiment with key techniques before applying them in the workplace will help build the confidence to move beyond traditional assumptions about the ‘right’ way to manage.


The important features of the Mastering People Management & Team Leadership training course are:

  • Recognise what makes you stand out from the crowd
  • Learn how behaviour and communication style directly impacts on those around
  • Understand how others perceive you
  • Recognise and Empower the team for higher performance
  • Managing yourself and others more efficiently and effectively


Participants on the Mastering People Management & Team Leadership training course will be able to:

  • Understand their own role
  • Establish clear objectives and standards of performance for your team
  • Manage workload using effective prioritisation and delegation techniques
  • Maximise influencing skills
  • Build an effective and motivated team
  • Develop and leverage the capabilities of team members


The Mastering People Management & Team Leadership training course is designed for:

  • Professionals and Team Leaders who are looking to progress to the next level
  • Personnel interested in learning new management approaches and techniques
  • Team Leaders, Supervisors and Professionals new to the role


The Mastering People Management & Team Leadership training course uses a range of approaches to learning, including experiential group activities, individual exercises, mini-case studies, role plays and syndicate discussions. Formal inputs are used to introduce underpinning theory. A key part of the learning process is sharing the differing experiences participants bring, as well as experimenting with novel – and sometimes challenging – techniques.


Day 1 - Understanding Own Role

  • KeyTopics:

    • Leader or manager? Why does it matter?
    • Self-perception
    • Emotional Intelligence and its role in leadership
    • Balancing conflicting stakeholder demands
    • Linking management to strategy

Day 2 - Personal Effectiveness, Time Management and Delegation

  • KeyTopics:

    • Understanding yourself and your organisational environment
    • Outcome orientation
    • Setting personal and team objectives
    • Finding and using time effectively
    • A model for effective delegation

Day 3 - Managing People

  • KeyTopics:

    • Motivation and reward: busting the myths
    • Attracting and retaining talent
    • Talent management
    • Performance frameworks
    • Dealing with disciplinary issues

Day 4 - Building and Motivating Your Team

  • KeyTopics:

    • How high-performing teams work
    • Identifying team roles
    • Teams in practice: teambuilding exercise
    • Building and sharing a vision for the team
    • Different approaches to leadership

Day 5 - Enhancing Team Performance through Coaching & Development

  • KeyTopics:

    • Coaching for personal and team growth
    • Feedback skills
    • Linking delegation and development
    • Development planning
    • Next steps

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