Module 1 - Introduction to Leadership Effectiveness
The course will cover leadership approaches/styles and how they interact and influence people, and leadership effectiveness in managing time and priorities
Key Topics
- Leadership
- What is leadership and why it is important?
- Leadership Approaches/Styles and competencies
- Case Exercise on application of leadership styles
- Guidelines to application
- Time Management
- Why is there unequal results and efficiency despite the fact that all of us have the same quantity of time?
- Definition of Urgent and Important
- Time Management matrix
- How to be productive compared to others
- Case discussion on Prioritization
- Practical Sharing session
Module 2 - Communication and Team Performance
The course will cover practical tools to improve communications, team selection, and distinguish the differences in delegation and empowerment along with application
Key Topics
- Building High-Performance Team
- Definition and case: Game Theory
- What is a Team?
- How to select the best team to achieve optimal performance
- Workshop Application
- Productive Communication Techniques
- Introductory exercise: the “Dream”
- Definition and example: Content, Context, transmitting and receiving
- Tools to avoid Common pitfalls of poor communication
- Giving Directions
- How to provide effective directions
- The SMART approach
- Follow up: trust but verify
- Increasing Commitment and Engagement to Improve Team Effectiveness
- Case analysis of ownership
- Why is empowerment important?
- Real world cases and application
- Importance of delegation
- How to delegate?
- Things which you should not delegate
Module 3 - Motivation and Creative Thinking
The course will cover why people behave the ways they do, what can be done about it. Also touched on in details will be practical tools and workshop on creativity
Key Topics
- Improving Team motivation and Managing Difficult Staff
- Why do people behave the way they do?
- Can behavior be managed?
- How to manage motivation, change behavior and enhance performance
- Problem-Solving and Thinking Creatively
- Japan vs USA
- Exercises: 9 dots and Smoke tricks
- Techniques to think out of the box and application
Module 4 -How to Influence others towards Achieving Goals and Targets
The course will cover specific details and goal setting, key performance indicators, and how to influence others to achieve these goals.
Key Topics
- Goals setting, planning and Performance Management
- Goals and results driven
- KPI and to apply it properly
- Goal setting and Parkinson Principle
- Improvement plans to accomplish work and improve performance
- How to Influencing peers and others
- Definition of power and influence
- Stakeholder’s analysis
- Case study plus application
Module 5 -How to Handle Change and Conflict
The course will cover the fact that not everyone welcomes improvement, and hence managing change from status quo and conflict are key deliverables.
Key Topics
- Managing Change: taking responsibility for leading change
- Why people resist change and what do with it?
- Ability to establish comfort zone to work with others, solve problems and drive results
- Practice and application
- Conflict Management
- Definition of conflict
- Why does conflict happen?
- What are the consequences of conflict?
- How to manage conflict? Models of Conflict Management
- Types of managerial actions that can cause conflicts