The role of Administrators and Secretaries require many of the same skills as senior staff in an organisation. They are the persons in charge of the organisation’s correspondence, and are very often the first point of contact for visitors. Therefore, they must display a highly professional image at all times.
This training course provides Administrators and Secretaries the skills to perfect their interpersonal and behavioral skills, to ensure they stay in control and on top of their responsibilities. Participants will be able to return to the workplace with the skills, knowledge and behavior to organise themselves more efficiently and to handle all the situations effectively, positively and confidently.
The important features of Enhancing core skills for administrators and secretaries are :
The Enhancing Core Skills for Administrators and Secretaries training course is structured using a combination of interactive activities, group and individual exercises, role-plays and discussions. Participants will assess personal talents and areas of improvement and will devise improvement plans accordingly. They will come up with their own strategies to overcome real-life scenarios and will be given the chance to challenge and defend findings.
Pre & Post course assessments will be used to measure the effectiveness of this training.
Key Topics
Key Topics
Key Topics
Key Topics
Key Topics
Duration: 2 Hrs X 8 Days
Upon successful completion of this training, participants will receive a PROMISE Certificate of Completion.
Upon successful completion of this training, participants will receive a PROMISE Certificate of Completion.
AD10
AD09
AD01
AD04
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