MG84
Course Contents
Module 1 - Principles and Practices of High Performing Leadership
Key Topics
- The importance of leadership in achieving long-term organizational success
- The five myths of leadership
- The difference between leadership and management
- The difference between controlling and empowering leadership styles
- The practices of exceptional leaders
- The five key roles of leaders
- Leadership styles self-assessment
Module 2 - Leading through Communication
Key Topics
- Understand the nature of the components of the interpersonal process
- Impactful Face-to-face communication
- The barriers of effective communication
- Active listening
- Understanding the styles of communication
- Presenting with skill and influence
- Productive conflict & negotiation
Module 3 -Developing and Leading High Performing Teams
Key Topics
- Fundamentals of effective teams vs traditional work groups
- The three elements of High Performance teams
- Four types of teams
- The stages of team development process
- Understanding team player styles
- Fostering team creativity
- Team decision-making and problem-solving
Module 4 - Managing Performance for Commitment
Key Topics
- The difference between commitment and compliance motivation
- Coaching and motivating your team for success
- Using positive discipline
- Practice the skill of harnessing harmful behaviour
- The elements of empowerment
- A model of situational leadership
- Leading your people and yourself through change
Module 5 -Building Personal Power and Productivity
Key Topics
- The Emotional Intelligence and leadership connection
- The Integrity Model
- Increasing self-mastery and personal power
- Overcoming the barriers to genuine self-management and self-discipline
- Clarify difference between the important and the urgent
- To set professional goals to guide your use of time
- A systematic approach to developing personal improvement plans
Module 6 -4 Dimensional Leadership Development
Key Topics
- What is 4 Dimensional Leadership Development?
- Understand how to apply the 4 Dimensions of Leadership Development
- Enhance and/or implement vision, mission alignment
- Connect with purpose and establish or synchronize immediate, intermediate and long-term personal and/or professional goals
- Learn how to develop and support motivated, focused, enthusiastic staff
- Enhance relationship and communication skills
Module 7 - Managing Up
Key Topics
- Anticipate your manager’s needs (strategic and financial results)
- Understand what makes your boss tick (and what ticks them off) to get their buy-in
- Know the right way to bring problems to your boss
- Disagreeing in a respectful and productive way
- Putting a bad relationship back on track
- Managing a brand new boss, a manager you don’t meet face to face, an insecure boss, and all-knowing boss, a manager who gives conflicting messages, a ‘hands-off’ boss, a manager who isn’t as smart as you and a manager that’s actually the board of directors
Module 8 -Managing Down
Key Topics
- Clarify best practice and level of authority to choose to give when delegating
- Overcome inhibitions about delegation
- Better delegate/motivate when you have staff with varying degrees of experience/ability
- Build confidence and skills to achieve mutually acceptable outcomes
- Use available resources more effectively to achieve desired results
- Foster motivation and competence in staff
- Monitor and measure staff progress and performance
Module 9 - Managing Out
Key Topics
- Mobilize colleagues, clients and suppliers etc.
- Forge ties with peers to deliver organizational results
- Create a motivational narrative to secure their buy-in and support
- Agree action plans that benefit all stakeholders involved
- Secure their commitment to continuous improvement and long term involvement
Module 10 - Managing In
Key Topics
- Validate and affirm what you already do well
- Individual assessment to improve and enhance leadership capacity
- Deal effectively with specific workplace and/or staff challenges
- Manage internal conflict and “crisis” situations more effectively to reduce stress
- Enhance team building and facilitation skills
- Develop work-life balance
