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| Venue |
Starting Date |
Duration |
Fees |
|
Kuala Lumpur - Malaysia ,
|
20231016
16 - Oct - 2023 |
10 - Day |
$11,500 |
Register
|
COURSE OVERVIEW
High quality management & leadership skills contribute immensely to the improved effectiveness of organisations. However, organisations in both the public and private sectors are facing changes driven by political, economic, sociological, technological, legal and environmental issues. In order to successfully meet these challenges, organisations need to ensure that their managers and leaders at all levels have a comprehensive understanding of their roles, goals and required competencies.
This training course is designed to meet the demands of current and future leaders. Delegates will be given the opportunity to examine their personal style of management and team leadership through a variety of self-evaluation models, tools and profiling instruments. We will uncover the building blocks to mastering world-class management and leadership capability, whilst exploring the factors which contribute to making a truly high performing team.
In this training course, participants will learn the fundamentals of the Co-Active Coaching and Mentoring along with GROW and SAID models. They will learn the difference between coaching, mentoring, advising, training and facilitating and will be able to coach and mentor using questioning and laser-listening. This course explains the practical techniques, benefits, and value of successful business and life coaching.
The 10-day International Management Programme consists of two modules which can be taken as a 10 Day Training course, or as individual, 5 Day courses
Module 1 – Mastering Strategic Management Skills
Module 2 – Coaching & Mentoring- Enhancing Productivity, Engagement and Innovation
LEARNING OBJECTIVES
The 10-day International Management Programme is based on accomplishing the following objectives:
- Describe the key differences between ‘Management’ and ‘Leadership’
- Develop a personal strategy to get the most of people through more appropriate delegation of tasks and control of team behaviours
- Define in an open and safe environment their personal strengths and allowable weaknesses
- Identify behavioural preferences, through the completion of various interpersonal questionnaires and profiling tools.
- Explore methods and strategies that will enhance aspects of and capitalise on their personality and charisma
- Express competence in dealing with a wide variety of challenging people
- Recognise the complex process of communication in order to achieve both personal and company goals
- Produce a ‘competency based action plan’ highlighting the key area’s for future success, with time lines and a criteria for measurement
- Learn strong, professional coaching skills including:
- The system of Designing an Alliance
- The Power of the ABC’s of Coaching
- How to champion, guide, navigate, motivate, hold accountable the “coachee” and what the difference is between championing, guiding, etc.
- The 3 levels of Co-Active Listening
- What Coaching is and Isn’t
- How to recognize a Coaching Agenda and Set Up Coaching Sessions
- The Power of Geography and Where to Coach
Setting up the Coachee and Coach for Success Every Time
TARGET AUDIENCE
The 10-day International Management Programme is suitable for a wide range of audience, especially:
- Key personnel who have a professional responsibility for managing and leading in the workplace
- Professionals occupied in Procurement, Engineering, Construction, Human Resources, Learning & Development, Operations, Maintenance or Finance
- Individuals who are technically competent or subject matter experts who wish to further develop the ‘People Management’ aspect of their job role.
- Those who are responsible for delivering success through the efforts and actions of others.
- Managers where implementing coaching and mentoring competencies are required to cultivate performance and talent at each hierarchical level
TRAINING METHODOLOGY
Our highly practical experiential learning method is results-oriented; based on an adult learning concept. Designed as an intensive training, and knowledge sharing exercise, where group work and role play facilitates learning. Through a set of lectures and practice exercises, delegates will be introduced to the advanced knowledge of Management Development. Participants will learn by active participation, discussions, video materials. Practical cases and examples illustrate the variety of current practices and build management capabilities for delegates.
Pre & Post course assessments will be used to measure the effectiveness of this training and measure the skill and ability of participants.
COURSE CONTENTS
Module 1 - Mastering a Team Centered Organisational Culture
-
KeyTopics:
- Developing a ‘Common Understanding’ – Defining Management and Leadership excellence in the context of ‘High Performance’
- Understanding our personal ‘Learning Styles’ from a management perspective and being able to capitalise on how we and others prefer to absorb information
- E.C.K/S – The ‘5’ Factor Model which clarifies our ability to manage performance and develop a ‘high performing leadership culture’
- Exposing World Class Team Development – Case Study Review. BBC – Apple – Facebook – General Electric
- Developing authentic followship through mastering excellent role modelling practices
- Developing open and honest dialogue at all levels within the organisation.
Module 2 - The Conditions for Transforming a Work Group into a Team
-
KeyTopics:
- Meredith Belbin – Nobody’s perfect – but a team can be. Building the perfect team template
- The psychology of management – Mastering human behaviours, traits and preferences
- Mastering adversity – Asserting authority through collaboration
- Defining Management vs. Leadership in real terms – Transactional or Transformational
- Factors affecting our preference of management style
- Developing a receptive management/leadership culture – Case Study Review Nelson Mandela’s Long Walk to Freedom
Module 3 -The Conditions for Gaining Respect, Credibility and High Integrity
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KeyTopics:
- The key characteristics of a high performing Manager
- Applying the theories of motivation to ‘real world’ scenarios
- Examining the different ways in which we effectively communicate across varying organisational cultures
- Mastering the key steps and techniques required to build rapport
- The principles of Action Centred Leadership – Case Study Review Dr Martin Luther King – Winning hearts and minds
- Historical philosophy and policy to practice – Building a ‘real world’ mentoring relationship
Module 4 - Mastering Fitness for the Future: Leading and Driving Organisational and Departmental Change:
-
KeyTopics:
- The Impact of Change – Dr. Elizabeth Kubler Ross and John Kotter – Exploring why most change initiatives fail
- Positively exploiting the predictable stages of team development during transition
- Business case simulation – How to effectively lead your team during transformation
- Managing work pressure and stress in the team – Mastering the difficult conversations through ‘Forum Theatre’
- Tips, techniques and processes to support and maintain peak motivational performance.
- Supporting, guiding and selecting the appropriate team members to become advocates of change
Module 5 -Bringing the Management Tool Kit to Reality
-
KeyTopics:
- Leadership & Management Scenario – Team based creative challenge bringing concept to reality thorough business case simulation
- Thorough review of all tools, techniques, models theories concepts and practical applications learned this week
- Articulating ‘personal statements of intent’ to share with programme colleagues
- Produce a measureable ‘competency based action plan’ highlighting the key area’s for future success, with time lines and criteria for measurement
Module 6 -“Amazing Alliances”
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KeyTopics:
- The art of building a successful coaching alliance
- The ABC’s of successful coaching and “always be curious/always be connecting”
- Identifying the coaching agenda and how to stick to it every time
- The 4 Pillars of co-active coaching
- The GROW model and the difference between co-Active and GROW
Module 7 - How Coaching and Mentoring Actually Works
-
KeyTopics:
- The coach as partner: working with others to achieve the success they desire, personally or professionally
- The process of coaching 1:1
- How to prepare for each session. What must both parties do?
- What happens during each coaching session?
- The role of the coach – pointing out perspectives the coachee hasn’t considered and your role of ‘auditor’
- How to offer advice and help the coachee to plan their next steps: help them to make better decisions, set the right goals and balance their commitments.
Module 8 -Coaching in Practice
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KeyTopics:
- Determining what the coach expects and what the coachee should expect from the coach
- Coaching coaches and implementing coaching as an organisationally policy
- How to hold employees responsible and accountable and get their commitment to coaching
- Developing coaching communication skills
- Building empathy and responding effectively to coachee issues
Module 9 - Mentoring in Practice
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KeyTopics:
- What is mentorship? Who should be mentored? How does it differ from coaching?
- Determining what the mentor expects and what the mentee should expect from the mentor
- How to hold employees responsible and accountable, and get their commitment to mentoring
- Developing mentoring communication skills
- Responding effectively to mentee issues
Module 10 - Implementing Coaching and Mentoring Policies and Processes
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KeyTopics:
- Coaching coaches and implementing coaching as an organisationally policy
- Format of policies, processes, and organisational communication in the launch of coaching and mentoring in the organisation
- Final tips in implementing coaching and mentoring across
- Defining the manager and coachee ‘confidential’ relationship
- Initiating and terminating the coaching/mentoring agreement
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