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The 10-day Advanced Teamwork & Innovation Programme

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COURSE OVERVIEW

Organizations that want to shift their competitive positioning face the difficult task of developing a leadership and management style that reflects the organization’s vision and helps managers achieve that vision. Organisations that pursue excellence and achieve it are often those that build a sense of “community” or positive team atmosphere. Brainstorming and problem solving is a natural process. Problem solving is best done with a proven process. Proper brainstorming and problem solving are techniques to reverse engineer any situation, identify the cause(s) of a problem, resolve it, and prevent it from occurring again. This saves your organization time, money, and resources.

This training course will look at how professionals with a clear understanding of the importance of effective working well with others to create a high-performing team that realizes the importance of continuous improvement, being a solution-seeker vs. a problem-solver and knowing that collaboration is a vital resource.  This course introduces delegates to proven models to separate causes from symptoms; develop a range of potential solutions; walk through a plan to implement and test these solutions and measure the results. In today’s turbulent business environment, it’s not enough to do things differently. We must do different things.

The 10-day Team Management & Innovation Masterclass consists of two modules which can be taken as a 10 Day Training course, or as individual, 5 Day courses

Module 1 – Mastering People Management & Team Leadership

Module 2 – Brainstorming, Creative Thinking, Innovation and Problem Solving

LEARNING OBJECTIVES

The 10-day Team Management & Innovation Masterclass is based on accomplishing the following objectives:

  • Understand their own role
  • Establish clear objectives and standards of performance for your team
  • Manage workload using effective prioritisation and delegation techniques
  • Maximise influencing skills
  • Build an effective and motivated team
  • Develop and leverage the capabilities of team members
  • Understand the role of brainstorming and creativity thinking and its use to solve problems
  • Develop brainstorming and creative problem-solving habits and apply these to decision making
  • Understand that every problem has one or more cause(s) that can be identified
  • Leverage the latest strategies and methodologies for identifying and generating win/win innovative outcomes
  • Link innovation to performance and establish critical measurement tools to prove your success
  • Understand individual creative talents and skills as a starting point for greater creative contribution in the workplace

TARGET AUDIENCE

The 10-day Team Management & Innovation Masterclass is designed for:

  • Professionals and Team Leaders who are looking to progress to the next level
  • Personnel interested in learning new management approaches and techniques
  • Team Leaders, Supervisors and Professionals new to the role
  • All employees interested in creating a culture that embraces creativity and its role in strengthening decision making.
  • Anyone interested in understanding how to identify the real causes of problems faced by their organization and solve them permanently.

TRAINING METHODOLOGY

Our highly practical experiential learning method is results-oriented; based on an adult learning concept. This training course uses a range of approaches to learning, including experiential group activities, individual exercises, mini-case studies, role plays and syndicate discussions. Formal inputs are used to introduce underpinning theory. A key part of the learning process is sharing the differing experiences participants bring, as well as experimenting with novel – and sometimes challenging – techniques. The course will reinforce key concepts within an inspiring and engaging learning environment.

Pre & Post course assessments will be used to measure the effectiveness of this training and measure the skill and ability of participants.

COURSE CONTENTS - MODULE 1

Day 1 - Understanding Own Role

  • KeyTopics:

    • Leader or manager? Why does it matter?
    • Self-perception
    • Emotional Intelligence and its role in leadership
    • Balancing conflicting stakeholder demands
    • Linking management to strategy

Day 2 - Personal Effectiveness, Time Management and Delegation

  • KeyTopics:

    • Understanding yourself and your organisational environment
    • Outcome orientation
    • Setting personal and team objectives
    • Finding and using time effectively
    • A model for effective delegation

Day 3 - Managing People

  • KeyTopics:

    • Motivation and reward: busting the myths
    • Attracting and retaining talent
    • Talent management
    • Performance frameworks
    • Dealing with disciplinary issues

Day 4 - Building and Motivating Your Team

  • KeyTopics:

    • How high-performing teams work
    • Identifying team roles
    • Teams in practice: teambuilding exercise
    • Building and sharing a vision for the team
    • Different approaches to leadership

Day 5 - Enhancing Team Performance through Coaching & Development

  • KeyTopics:

    • Coaching for personal and team growth
    • Feedback skills
    • Linking delegation and development
    • Development planning
    • Next steps

COURSE CONTENTS - MODULE 2

Module - The Anatomy of Brainstorming

  • Description:

    On Day Six we look at the necessary components and principles of brainstorming and creativity

  • KeyTopics:

    • Defining brainstorming and problem solving – what is and what it is not
    • Idea conception to tangible execution – de Bono’s influence
    • Where do all great ideas come from and mostly end up?
    • Where creative thinking can be applied in the workplace
    • What are managerial problems, process problems, people problems?
    • Problem types, conditions and urgency
    • Managers as problem solvers vs. decision makers  

Module 7 - Applying Brainstorming

  • Description:

    On Day Seven we look at how to apply brainstorming and problem solving everyday

  • KeyTopics:

    • Using the distinct types of mental skill used in brainstorming and creativity: analytical and creative
    • Challenging assumptions and overcoming the barriers to creative brainstorming in various situations
    • The habits and stages used by creative brainstormers and innovators
    • Learning how creative brainstorming works and identifying/understanding the creativity in others
    • Problem types and generating alternatives to these using the top five brainstorming techniques used in business today
    • Creating options and choosing the most suitable course of action for each problem

Module 8 - Innovative Problem Solving

  • Description:

    On Day Eight we look at using innovation and problem solving everyday

  • KeyTopics:

    • Problem-solving skill elements:
      • fluency – producing many ideas
      • flexibility – producing a broad range of ideas
      • originality – producing uncommon ideas
      • elaboration – developing ideas.
    • Applying Brainstorming and Problem-Solving Strategies (from amongst the following)
      • Abstraction: solving the problem in a model of the system before applying it to the real system
      • Analogy: using a solution that solves an analogous problem
      • Brainstorming: (especially among groups of people) suggesting a large number of solutions or ideas and combining and developing them until an optimum is found
      • Divide and conquer: breaking down a large, complex problem into smaller, solvable problems
      • Hypothesis testing: assuming a possible explanation to the problem and trying to prove (or, in some contexts, disprove) the assumption
      • Lateral thinking: approaching solutions indirectly and creatively.
      • Means-ends analysis: choosing an action at each step to move closer to the goal
      • Method of focal objects: synthesizing seemingly non-matching characteristics of different objects into something new
      • Morphological analysis: assessing the output and interactions of an entire system
      • Proof: try to prove that the problem cannot be solved. The point where the proof fails will be the starting point for solving it
      • Reduction: transforming the problem into another problem for which solutions exist
      • Research: employing existing ideas or adapting existing solutions to similar problems
      • Root cause analysis: identifying the cause of a problem
      • Trial-and-error: testing possible solutions until the right one is found

Module 9 - Unleashing the Innovative Genius Inside You and Others

  • Description:

    On Day Nine we look at practicing personal innovation

  • KeyTopics:

    • Generating alternatives and evaluation them: Creative thinking game (traffic jam)
    • Eight Disciplines Problem Solving
      1. GROW model
      2. How to solve it
      3. KEPNER and FOURIE Incident and Problem Investigation
      4. Kepner-Tregoe Problem Solving and Decision Making
      5. PDCA (plan-do-check-act)
      6. Productive Thinking Model
      7. RPR Problem Diagnosis (rapid problem resolution)
      8. Thinking Dimensions – Problem Solving
    • Using creative thinking to influence my entire environment
    • Using creative thinking in applying organizational and departmental strategy
    • How to spot creative talent in others

Module 10 - Approaches to Decision Making and Activating Creativity/Brainstorming

  • Description:

    On Day Ten we look at practicing problem solving and decision making.

  • KeyTopics:

    • Problem solving and decisions (and the process for implementing creative ideas)
    • How to make decisions
    • Case Study: Using the problem-solving tools
      • Plan-Define problem and process
      • Plan-Identify possible causes and select the most likely
      • Plan-Identify possible solutions and select the best one(s)
      • Do-Develop action plan
      • Check-Implement plan

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