Smart Leadership: Achieving Strategy through Leading the Function

Description:

On Day One we look at the business context, establish direction and set flexible team and individual goals

KeyTopics:

• Identify the requirements of leadership at various stages in the team’s development
• Communicate the business and organizational “context” for your team
• Communicate a “tangible” – that is, concrete and actionable – corporate vision
• Understand the need for outcome-based goals and objectives
• Develop outcomes – i.e. goals and objectives – that are specific, clear and flexible
• Learn how to establish outcomes in times of uncertainty
• Overview the 10 key competencies for team leadership

Description:

On Day Two we look at how managers should adapt their leadership approach to meet the needs of team members and key stakeholders

KeyTopics:

• Identify the behaviors of assertiveness and responsiveness
• Recognize the basic behaviors of the four styles: Analytical, Driver, Amiable and Expressive
• Receive feedback on your own managerial style
• Identify the needs and expectations of the four styles in a team setting
• Practice versatility skills for a variety of people in a variety of business situations
• Develop a strategy for dealing with key stakeholders and team members

Description:

On Day three we look at the required questioning, listening and presentation skills managers require to successfully.

KeyTopics:

• Understand the primary communication barriers and needs in teams
• Practice the skills and applications of active and empathetic listening
• Experience the skills of open and closed questioning both as the questioner and as the one being questioned
• Develop “questioning strategies” for a team-related issues
• Review the elements of trust as they relate to the communication process
• Practice the skills advocacy, i.e. presenting and advocating a specific point of view
• Develop a communication strategy for your team leadership needs

Description:

On Day four we look at how to tailor team leadership approaches to changing conditions and circumstances with confidence

KeyTopics:

• Understand the difference between groups with common interests and true teams
• Distinguish between the needs of teams set up to accomplish specific tasks and those of teams set up to determine issues and approaches on their own
• Practice the skills of jointly developing goals and outcomes for a team
• Identify the key style related interpersonal aspects of team interaction
• Practice the skills of delegating and empowering in a team situation
• Establish effective feedback systems for an intact team
• Master the skills for recognition and celebration in a team setting  

Description:

On Day Five we look at performance mentoring and coaching in a trustworthy and credible manner

KeyTopics:

• Identify and clarify the problems that lie underneath reactions and emotions
• Understand the function, behaviors and growing importance of team empathy
• Develop a leadership strategy for dealing with reactions and conflict
• Understand the content and use of a continuum that differentiates between High
• Directive/Low Inquiry ‘mentoring’ and Low Directive/High Inquiry ‘coaching’
• Identify team member development needs that may fall on the mentoring/ coaching continuum
• Learn the key interaction skills of the coaching process