Course Contents
Module 1 - Understanding Culture and Culture Change
Day One of the course covers culture, what it is it, how is it created, what is the impact of culture on an organisation and any change initiatives they are implementing.</p
Key Topics
- What is culture, where does it come from and why it is important
- What are the key drivers of culture, values, role models, rituals, and reinforcement
- Culture eats Strategy for Breakfast
- Key components of the culture you are looking for
- Organisational change resistance and techniques for overcoming it.
- Organisation Culture Adoption profiles
- Identifying Culture Change Champions
- Strategies for each organisational group
- Leadership and culture change
- Case Study and Exercises
Module 2 -Creating a Sustainable Culture Change
On Day two we look at the different types of culture and how to define and implement the right culture for your organisation
Key Topics
- Employee engagement techniques
- Maslow’s Hierarchy of Needs
- Aligning personal and organisational needs to help drive engagement and reduce resistance
- 3 Step Culture building approach Say It, Live it, and Reinforce it.
- Why motivation is not enough
- Engagement, Empowerment, Excitement
- Role of reward and recognition in embedding cultural change
- Measuring cultural change success
- Why culture changes fail
- Case Study and Exercises

