Strategic Crisis Management by Integrating Security & Emergency Response

Crisis Management Team (CMT) and Emergency Response Team (ERT) Leaders need access to the right information, at the right time, and at the right level of detail, to make the right decisions. The value of good crisis leadership has been proven over past years. It is accepted that the increasing range of potential incidents and emergencies which could affect business, disrupt production and affect global reputation are becoming increasingly complicated.

This new training course will teach you that Strategic Crisis Management is the identification, selection and implementation of yours, and the organisation’s goals and objectives, and how utilising your authentic Leadership qualities you will be able to deliver great outcomes so successfully dealing with any Crisis.

Upon completion of Strategic Crisis Management course, the participant will be able to achieve knowledge on:

• How to be successful in the Four critical areas of Emergency Response
• Utilising the Five Levels of Leadership to get the maximum from your Teams
• Fourteen characteristics you need to learn to be an effective Crisis Leader
• How to avoid mis-management and so make a bad situation worse
• Rapidly establishing options, making judgements, redefining standards
• Acquire an in-depth knowledge of Strategic Crisis Management
• Develop strategies so you and your team respond efficiently and effectively
• Analyse Five deadly leadership behaviours and Six winning strategies in a crisis
• Implement the Five major functional areas of Incident Command Systems
• Plan for more beneficially rewarding multi-agency exercises

Anyone who find themselves responsible for leading on, or implementing Crisis Management, Emergency Response and Business Continuity/Recovery mechanisms. This training course is suitable to a wide range of professionals but will greatly benefit:

• Fire Management Professionals
• Security Management Professionals
• Health, Safety and Environment personnel
• Operation, Asset and Facility Professionals
• Risk, Marketing and Insurance Professionals
• Designated Incident, Emergency and Crisis Response Professionals
• Line Managers and Supervisors and other professionals wishing to appraise their comprehension of Emergency Response

This dynamic training course will utilise a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. This fully participative and enjoyable event will enhance your leadership capabilities through assessments, syndicate role playing, group discussions, crisis communication skills and team problem solving challenges. Seminar materials such as exercises, check-lists, formats and templates will be included and will be of use to you and your team on your return to your office.

Pre & Post course assessments will be used to measure the effectiveness of this training.