HS39
Course Contents
Module 1 - Evaluate, Mitigate and Responding to Challenges
Key Topics
- Terminology – differentiate between an emergency, an accident and an incident.
- Different types of workplace emergencies and their potential impact
- Types of emergencies
- Alarms and procedures
- Mandatory, statutory and informative warnings and signs
Module 2 - Planning & Security – Who and What Else Should be Considered
Key Topics
- Actions required of a safety officer
- Methods used to account for and record all parties not evacuated.
- emergency teams
- Functions of an emergency control centre.
- Completing records in terms of regulations and organisational procedures
- Understanding communication structures
- Emergency management plan
Module 3 - Emergency Response Process
Key Topics
- Team Briefing
- Facilitator Checklist
- Incident Action Plan
- Brain Storming – Effective meeting management
- Planning Techniques
- Occupational Health and Safety
- Radio Protocols
- Using equipment during Critical Incidents
Module 4 - Creating A Crisis or Incident Plan
Key Topics
- What is Crisis Management?
- Why do you need a plan and what should be in it?
- The Planning Process & Vulnerability Audit
- Alerting Procedures
- Response Structures – A look at putting together the necessary systems, teams and facilities to meet the threat
- The Most Common Mistakes in Crisis Management – Why do you need a plan?
Module 5 - Crisis Management Plan and Procedures: Testing, Training and Exercising
Key Topics
- Case Studies x 2 with the different root cause, are we learning?
- Exercises: a program of learning and of validating plans and procedures
- How to get advantageous results from an exercise
- Post Incident evaluations, de-briefing skills, managing hot & cold de-briefs
- Critique report writing, executive summaries and key recommendations
- Closing the loop. Implementing recommendations, continuing the process
