Strategic Internal Business Partner

To be noticed as a strategic business partner you must become deeply involved in matters of individual and organization performance. To contribute to performance, the way you work must fit with the strategy and design of the organization. Effective business partners operate at multiple levels of analysis: at the individual, work group, business unit, organization and cross-organizational levels. You must not be an individual performer; you must contribute to the development and performance wherever it is strategically important in your business area. You must also have a good understanding of industry trends and competitive issues.

This program is designed to provide business partners with the skills and knowledge that will enable you to successfully partner and consult for organizational performance and ensure that you add tangible value. Delegates will gain insight into their personal leadership, communication and ability to ‘sell’ and ‘persuade’ the value you can provide to internal customers. You will learn the latest strategies that leading organizations use today for building high performing business partners. The goal of this seminar is to help participants understand the new role business partners should make for themselves and tackle its implementation.

Participants on the Strategic Internal Business Partner training course will be able to:

• Know how needs develop in the mind of department heads
• Know how internal customers make the decision to “buy”
• Know how to strategically align yourself to the “buyer’s” psychological buying phases
• Know how to handle risk objections
• Convince the internal customer that you understand their business
• Get the internal customer to admit and focus on problems you can address
• Diagnose business problems with a bias toward your capabilities
• How to gain access to and establish credibility with line executives

PROMISE Strategic Internal Business Partner training course is designed for business partners who have the responsibility for leading, negotiating and building rapport with internal teams, managing change, managing an and implementing strategic objectives. Those who must get the work done through others but who have no formal authority would also greatly benefit from this course.

Strategic Internal Business Partner practical and results-oriented program is based on adult learning concept. The facilitator will give plenty of input and then help participants to make sense of the themes through discussion and practice. It incorporates short inspiring demonstrations, role play and much practice to enhance learning. There will be ample time for Q&A, discussions with ‘return to work’ action planning. The course will reinforce key concepts within an inspiring and engaging learning environment.

Pre & Post course assessments will be used to measure the effectiveness of this training.