Emergency Response and Incident Investigation for Supervisors and Managers

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Venue Starting Date Duration Fees Join Now
Online - Virtual , 20210517 17 - May - 2021 2 Hrs X 8 Sessions $1,750 Register
Accra - Ghana , 20210802 02 - Aug - 2021 5 - Day $4,750 Register
Dubai - UAE , 20211024 24 - Oct - 2021 5 - Day $4,750 Register
Vienna - Austria , 20211129 29 - Nov - 2021 5 - Day $5,750 Register


Emergency Response & incident Investigations are part of good governance. Don’t let a crisis manage your company, but learn how to design a strategy and build a team that can successfully manage the crisis. In this course, the latest standards in the field will be reviewed and new and innovative techniques will be demonstrated. You will systematically learn and practice ways to create, train and exercise a crisis management team (CMT) in your organization.

And as Emergency management is the continuous process by which all individuals, groups, and communities manage hazards in an effort to avoid or ameliorate the impact of disasters resulting from the hazards. This course will provide delegates with the knowledge and skills necessary to design implement and monitor effective risk assessment and emergency management systems for their organization.

The results of a comprehensive accident report can help organizations pinpoint the cause of the accident. This information can then be used to prevent future accidents, which is the primary purpose of accident investigation. This course teaches how to lead investigations and root cause analyses using various techniques.

Participants attending the Emergency Response and Incident Investigation training course will develop the following competencies:

  • Select alternate and secure locations for your executive team
  • Understand the importance of properly opening and closing the emergency management centre
  • Create effective, action-oriented, plans to manage through a disaster
  • Work with public authorities to reduce the impact of a crisis
  • Audit the crisis management programme, using internationally accepted standards.


The training course on Emergency Response and Incident Investigation aims to help participants to develop the following critical objectives:

  • Learn the fundamentals of emergency response
  • Describe the minimum resources required for managing responses to an emergency situation
  • Coordinate with other emergency response team members
  • Evaluate any Emergency Management Plan/procedure and recommend actions to improve it
  • Describe the main components of an Emergency plan
  • Explain the Incident Command Structure, ICS
  • Describe the roles/responsibilities/competency of key personnel of an ICS
  • How to meet regulatory requirements for incident investigations.
  • How to develop and implement a structured program.
    • Designed for learning from incidents.
    • Why and how to define misses.
    •  How to train others to recognize and report incidents.
    • Includes planning for the trending of data.
  • How to initiate and conduct an investigation.
    • Establishing an effective team quickly.
    • Methods for collecting different types of data, including effective interviewing skills.


This Strategic Planning training course is suitable for a wide range of professionals but will be particularly beneficial to:

  • Safety Engineers
  • Safety Officers
  • Senior Safety Engineers and Senior Safety Officers
  • Environment Engineers
  • Environment Officers, Industrial Hygienists, and Industrial Hygiene Officers.
  • Personnel involved in implementing the Company’s HSE Management System

The course is also designed for other professionals who need to keep up-to-date with the latest trends in risk analysis, and emergency management techniques.


This Emergency Response and Incident Investigation training course will combine presentations with instructor-guided interactive discussions between participants relating to their individual interests.

Practical exercises, video material, and case studies aiming at stimulating these discussions and providing maximum benefit to the participants will support the formal presentation sessions. Above all, the course leader will make extensive use of case examples and case studies of issues in which he has been personally involved.

Pre and Post-course assessments will be used to measure the effectiveness of this training and the pre and post skill and ability of participants.


Module 1 - Introduction to Risk Assessment

  • KeyTopics:

    • Program introduction: delegate and tutor introductions; programme objectives
    • Introduction to HSE Management Systems
    • Integrating risk assessment within Risk Management
    • Semi-quantitative risk assessment techniques – machinery based
    • The task-based approach to risk assessment
    • Syndicate exercise: Working in small groups
    • Response Management – What is it?
    • Regulatory Environments – The role of Regulators
    • Hazard Identification
    • Staff Selection and Training
    • Staff Training
    • Response Management Plans

Module 2 - Emergency Response Process

  • KeyTopics:

    • Team Briefing
    • Facilitator Checklist
    • Incident Action Plan
    • Information Management
    • Brain Storming – Effective meeting management
    • Time-outs
    • Effective Communications
    • Planning Techniques
    • Analysis of Information
    • Team Briefing
    • Occupational Health and Safety
    • Radio Protocols
    • Using equipment during Critical Incidents
    • How to manage the Media

Module 3 - Responsibilities and Action during Emergencies

  • KeyTopics:

    • Activation
    • Mobilization
    • Roles and Responsibilities
    • Action Checklists
    • Syndicate Exercise – Emergency
    • Example of Emergency versus Crisis Management
    • Assessing Risk
    • Risk Assessment
    • Structure of the Emergency Response Plan
    • Types of Emergency

Module 4 - Modern Incidents Investigation Techniques

  • KeyTopics:

    • The human contribution to accidents
    • The role of root cause Analysis in identifying management system failures
    • Accident investigation techniques I: Fault Tree Analysis ‘FTA’
    • Working in small groups on the use of FTA
    • Preparation of action plans
    • Incident investigation techniques II: Events & Causal Factors Analysis ‘E&CFA’
    • Group exercise on investigating a multiple-fatalities accident involving offshore drilling rig
    • Control of Major Accident Hazards Codes of Practice
    • The HSE – Safety Case Concept
    • Elements of emergency planning
    • Integrating HSE within major projects plans
    • Elements of Projects HSE Plans
    • Project HSE Reviews ‘PHSER’

Module 5 - Emergency Management Techniques

  • KeyTopics:

    • The role of volunteers in emergency preparedness and response
    • Preparing for Emergencies
    • Policy and Planning for emergency preparedness and response
    • Techniques for improving safety culture
    • Measuring improvements in safety culture
    • Integrating safety culture within the HSE Management System
    • Half-day practical exercise involving the setup of a realistic scenario

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