Decision-Making for Operation and Maintenance Professionals

Operations & maintenance management requires planning, scheduling, and controlling activities. It involves coordinating people and resources to manufacture goods and satisfy customer needs. Operation and Maintenance Professionals are accountable for making decisions that will affect the operations of their organization. They must be able to identify problems, create solutions, and decide what is best for their firm. Also, ensure resources are used effectively and efficiently. Hence, it is crucial to understand the critical factors related to the decision-making process.

This Decision Making for Operation and Maintenance Professionals Training course will support Employees in developing practices and techniques to manage pressure proactively, allowing them to meet deadlines and deliver against their objectives. You will develop the competencies related to time & task management, planning, leadership, collaboration, stakeholder management, problem-solving and decision-making.

By the end of this training course, participants will be able to:

• Determines the potential impact of a situation or problem.
• Extrapolate and interpret data in a manner so other team members can understand impact.
• Uses a structured and logical troubleshooting methodology to solve problems.
• Evaluates all options available to decide best course of action.
• Uses commonly used and extensive range of tools to support decision making
• Makes important decisions that suit company business and QHSE objectives.
• Determines the decision in complex situations when no viable options are available.
• Use positive communication & influencing techniques to ensure work is completed on time
• Routinely assesses key process information for abnormal conditions.

The training programme is designed for technical employees from production operations; they include:

• Operation and Maintenance Professionals
• Key Operations Supervisors
• Internal Improvement Consultants
• Superintendent
• Shift team leaders
• Maintenance coordinators
• Engineers/ Sr. Engineers

This training course will utilise a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. The facilitator will give plenty of input and then help participants to make sense of the themes through discussion and practice. It incorporates short inspiring demonstrations, roles play and practice to enhance learning. There will be ample time for Q&A, and discussions with ‘return to work’ action planning. The program will reinforce key concepts within an inspiring and engaging learning environment. Course manuals, presentations, videos, and case studies will be used in training.

Pre & Post course assessments will be used to measure the effectiveness of this training and measure the skill and ability of participants.