Course Contents
Module 1 -“Amazing Alliances”
Key Topics
- The art of building a successful coaching alliance
- The ABC’s of successful coaching and “always be curious/always be connecting”
- Identifying the coaching agenda and how to stick to it every time
- The 4 Pillars of co-active coaching
- The GROW model and the difference between Co-Active and GROW
Module 2 - How Coaching and Mentoring Actually Works
Key Topics
- The coach as partner: working with others to achieve the success they desire, personally or professionally
- The process of coaching 1:1
- How to prepare for each session. What must both parties do?
- What happens during each coaching session?
- The role of the coach – pointing out perspectives the coachee hasn’t considered and your role of ‘auditor’
- How to offer advice and help the coachee to plan their next steps: help them to make better decisions, set the right goals and balance their commitments.
Module 3 - Coaching in Practice
Key Topics
- Determining what the coach expects and what the coachee should expect from the coach
- Coaching coaches and implementing coaching as an organisationally policy
- How to hold employees responsible and accountable and get their commitment to coaching
- Developing coaching communication skills
- Building empathy and responding effectively to coachee issues
Module 4 - Mentoring in Practice
Key Topics
- What is mentorship? Who should be mentored? How does it differ from coaching?
- Determining what the mentor expects and what the mentee should expect from the mentor
- How to hold employees responsible and accountable, and get their commitment to mentoring
- Developing mentoring communication skills
- Responding effectively to mentee issues
Module 5 - Implementing Coaching and Mentoring Policies and Processes
Key Topics
- Coaching coaches and implementing coaching as an organisationally policy
- Format of policies, processes, and organizational communication in the launch of coaching and mentoring in the organization
- Final tips for implementing coaching and mentoring across
- Defining the manager and coachee ‘confidential’ relationship
- Initiating and terminating the coaching/mentoring agreement

